{"id":59,"date":"2026-09-16T21:28:40","date_gmt":"2026-09-16T21:28:40","guid":{"rendered":"https:\/\/brave-navy-peacock.151-246-1-103.cpanel.site\/newwebsite\/?page_id=59"},"modified":"2026-09-16T23:01:25","modified_gmt":"2026-09-16T23:01:25","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/brave-navy-peacock.151-246-1-103.cpanel.site\/newwebsite\/terms-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"\t\t
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Terms & Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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These Terms & Conditions govern your access to and use of the Pain Cave Rentals website and the products and services made available through it. By accessing or using this website, placing an order, making a reservation, submitting an enquiry, creating an account, or using any service provided by Pain Cave Rentals, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the website or our services.<\/p>

1. ABOUT PAIN CAVE RENTALS<\/strong><\/p>

Pain Cave Rentals is an indoor cycling equipment rental business operating from Johannesburg, South Africa. The website provides information about available equipment, rental options, delivery and fitting services, and related services. Our initial offering may include Wahoo KICKR smart trainers and related setup options, with additional equipment or services potentially being introduced in the future.<\/p>

2. WEBSITE USE<\/strong><\/p>

You may use this website only for lawful purposes and in accordance with these Terms & Conditions. You must not use the website in a way that could damage, disable, overburden, interfere with, or compromise the website, its security, or its availability. You must not attempt to gain unauthorised access to any part of the website, another customer’s account, our systems, or any information that is not intended for you. You must not use the website to submit false, misleading, fraudulent, unlawful, abusive, or malicious information.<\/p>

3. WEBSITE INFORMATION<\/strong><\/p>

We aim to keep the information on our website accurate and up to date, but product information, availability, pricing, specifications, images, delivery information, and other content may change from time to time. Product images are provided for illustration and may not always represent the exact physical equipment supplied. We reserve the right to correct errors, update information, change products or services, and amend website content without prior notice where appropriate.<\/p>

4. PRODUCT AVAILABILITY<\/strong><\/p>

All products and rental equipment are subject to availability. Displaying equipment on the website does not guarantee that the equipment is available for immediate rental. A reservation or rental request may require confirmation by Pain Cave Rentals before it is considered accepted. If requested equipment is unavailable, we may contact you to discuss an alternative date, configuration, or available equipment.<\/p>

5. PRICING<\/strong><\/p>

Prices displayed on the website are shown in South African Rand unless otherwise stated. Rental prices, delivery charges, optional equipment charges, deposits, and other applicable fees will be communicated during the rental or checkout process. We reserve the right to change prices at any time, but changes will not normally affect an order or rental that has already been confirmed, except where an adjustment is required due to an obvious pricing error or where the applicable agreement permits a change.<\/p>

6. ORDERS AND RESERVATIONS<\/strong><\/p>

Submitting an order, reservation, enquiry, or checkout request does not necessarily mean that Pain Cave Rentals has accepted it. We may review the information provided, confirm equipment availability, verify required information, and confirm delivery arrangements before accepting a rental. We reserve the right to refuse or cancel a transaction where there is a legitimate reason to do so, including suspected fraud, incorrect information, equipment unavailability, payment issues, or inability to meet the requested delivery requirements.<\/p>

7. CUSTOMER INFORMATION<\/strong><\/p>

You are responsible for ensuring that the information you provide to us is accurate, complete, and current. This includes your name, contact details, delivery address, billing information, bicycle information, and any other information required to provide the service. If you provide incorrect information that results in a failed delivery, incorrect equipment configuration, additional costs, or other issues, you may be responsible for reasonable costs arising from that error.<\/p>

8. CUSTOMER ACCOUNTS<\/strong><\/p>

Where customer accounts are available, you are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account. You should use a strong password and should not share your login details with another person. You must notify us if you believe that your account has been accessed without your permission. We may suspend or restrict an account where we reasonably believe that it has been misused, compromised, or used in breach of these Terms & Conditions.<\/p>

9. PAYMENTS<\/strong><\/p>

Payments are processed through the payment methods made available on the website or through other payment arrangements agreed with Pain Cave Rentals. Certain payment methods may be provided by third-party payment providers and may be subject to their own terms and conditions. By submitting payment information, you confirm that you are authorised to use the relevant payment method. Where recurring monthly payments are applicable, you authorise the applicable payment provider to process payments according to the agreed rental arrangement.<\/p>

10. THIRD-PARTY SERVICES<\/strong><\/p>

Our website may use third-party services for payment processing, website hosting, delivery, electronic signatures, communications, analytics, security, document processing, or other business functions. These third-party services may operate under their own terms and privacy policies. Pain Cave Rentals is not responsible for the independent operation, availability, content, or policies of third-party services, although we will take reasonable steps to work with reputable providers where appropriate.<\/p>

11. INTELLECTUAL PROPERTY<\/strong><\/p>

Unless otherwise stated, the content of this website, including text, graphics, logos, photographs, design elements, branding, layouts, and other materials, belongs to Pain Cave Rentals or is used with appropriate permission. You may view and use the website for personal and legitimate purposes, but you may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit our content without prior written permission.<\/p>

12. TRADEMARKS AND BRANDING<\/strong><\/p>

Pain Cave Rentals and associated branding, logos, names, graphics, and other brand elements may be protected by applicable intellectual property rights. Third-party product names and trademarks, including Wahoo and other brands mentioned on the website, remain the property of their respective owners. References to third-party brands do not necessarily indicate an ownership relationship, partnership, or endorsement unless expressly stated.<\/p>

13. WEBSITE AVAILABILITY<\/strong><\/p>

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical problems. Website availability may be affected by maintenance, updates, hosting issues, security incidents, network problems, third-party services, or circumstances outside our reasonable control.<\/p>

14. EXTERNAL LINKS<\/strong><\/p>

The website may contain links to third-party websites, applications, services, training platforms, or other resources. These links may be provided for convenience or additional information. Pain Cave Rentals does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms. Your use of third-party services is subject to the terms and policies of those providers.<\/p>

15. USER COMMUNICATIONS<\/strong><\/p>

If you submit information, feedback, enquiries, reviews, comments, or other communications to us, you must ensure that the information is lawful, accurate, and does not infringe the rights of another person. You must not submit content that is defamatory, abusive, fraudulent, threatening, unlawful, discriminatory, or otherwise inappropriate. We may remove or decline to publish user-submitted content where we consider this reasonably necessary.<\/p>

16. LIMITATION OF LIABILITY<\/strong><\/p>

To the extent permitted by applicable law, Pain Cave Rentals will not be responsible for losses arising from your misuse of the website, inaccurate information supplied by you, unauthorised access to your account caused by your failure to protect your credentials, interruptions caused by circumstances outside our reasonable control, or problems arising from third-party websites or services. Nothing in these Terms & Conditions is intended to exclude or limit liability where doing so would be unlawful or would remove rights that cannot legally be excluded.<\/p>

17. FORCE MAJEURE<\/strong><\/p>

Pain Cave Rentals will not be responsible for failure or delay in performing an obligation where the failure or delay results from circumstances reasonably outside our control. Such circumstances may include severe weather, natural disasters, fire, flood, transport disruptions, strikes, telecommunications failures, power failures, government actions, public emergencies, security incidents, supplier failures, or other events that could not reasonably have been prevented or anticipated.<\/p>

18. PRIVACY<\/strong><\/p>

Personal information collected through the website and rental process is handled in accordance with our Privacy Policy. This may include information required to process reservations, verify customers, arrange delivery, process payments, administer customer accounts, manage rental agreements, and provide customer support. Please review our Privacy Policy for further information about how personal information is collected, used, stored, and disclosed.<\/p>

19. RENTAL TERMS<\/strong><\/p>

Any rental of equipment from Pain Cave Rentals is also subject to the separate Rental Terms applicable to the relevant equipment and rental arrangement. The Rental Terms cover matters specific to renting equipment, including rental periods, deposits, equipment care, damage, loss, returns, cancellation, collection, and other rental obligations. Where the Rental Terms apply to a particular rental, they should be read together with these general Terms & Conditions.<\/p>

20. CHANGES TO THESE TERMS<\/strong><\/p>

We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services, technology, or legal requirements. The updated version will be published on this page with a revised “Last Updated” date. Where appropriate, material changes may be communicated to affected customers. Your continued use of the website after an updated version is published constitutes acceptance of the updated terms to the extent permitted by law.<\/p>

21. GOVERNING LAW<\/strong><\/p>

These Terms & Conditions are governed by the laws of the Republic of South Africa. Any dispute relating to these Terms & Conditions or your use of the website will be subject to the applicable laws and jurisdiction of South Africa, subject to any mandatory rights or protections available to you under applicable law.<\/p>

22. CONTACT<\/strong><\/p>

If you have questions about these Terms & Conditions, the website, our services, or any other matter relating to Pain Cave Rentals, you can contact us using the details below.<\/p>

Pain Cave Rentals
<\/strong>Johannesburg, South Africa<\/p>

Email:<\/strong> hello@paincave.rentals<\/a><\/p>

23. IMPORTANT NOTICE<\/strong><\/p>

These Terms & Conditions are intended to establish the general rules governing use of the Pain Cave Rentals website and services. They should be read together with the Privacy Policy and, where you rent equipment, the applicable Rental Terms and any rental agreement provided to you. The final version should be reviewed by a South African legal professional to ensure that it accurately reflects the business structure, payment arrangements, consumer rights, rental practices, and applicable legal requirements before publication.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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